Commonly Asked Questions
Commonly Asked
Questions
What is DAYWALKER MOBILE ?

We are glad you asked! Please check out the “About Us” page for the answer.

What is DAYWALKER MOBILE ?

We are glad you asked! Please check out the “About Us” page for the answer.

What is DAYWALKER MOBILE ?

We are glad you asked! Please check out the “About Us” page for the answer.

What is DAYWALKER MOBILE ?

We are glad you asked! Please check out the “About Us” page for the answer.

Why should I switch to DAYWALKER MOBILE?

Daywalker Mobile offer unparalleled connectivity with access to the nation’s top 5G & 4G LTE networks, a dedicated US-based customer service team, transparent plans at affordable prices without hidden fees and binding contracts. Additionally, we also provide Live TV, Live Broadcasting & Streaming Services, and impending Health and Wellness service, all designed to improve your quality of life. Plus, with our available throttling feature, we give you more control over your data usage. Switch to Daywalker Mobile today- it's freedom, transparency, and quality all rolled into one.

How do I sign up?

Simple! Click the "Sign In / Sign Up" button at the top right of our website, enter your name and email on the Sign Up page, then create a password to join for free.

How do our plans work, you ask?

Simple! 1. Visit the plan page and select your preferred network. 2. Check your average data usage on your device. 3. Choose a plan that suits your needs. 4. Check the eligibility of your device on the detail page of the plan you selected. 5. If your device is eligible, click the "Continue" button to sign in (if you are a member) or sign up (if you are not a member). 6. Order the plan. *Note: Our membership is free. The shopping cart includes a monthly SIM card usage fee and a shipping/handling fee of $6.99. 7. Once you receive your SIM card, go to the "Activate Your Plan" page on our site and follow the instructions to activate your SIM card.

Can I transfer my phone number from other carriers?

Yes! We can Port most phone numbers from your current provider. There are certain circumstances where your phone number may not be eligible.

Can I transfer my phone number from other carriers?

Yes! We can Port most phone numbers from your current provider. There are certain circumstances where your phone number may not be eligible.

Can I transfer my phone number from other carriers?

Yes! We can Port most phone numbers from your current provider. There are certain circumstances where your phone number may not be eligible.

Can I transfer my phone number from other carriers?

Yes! We can Port most phone numbers from your current provider. There are certain circumstances where your phone number may not be eligible.

Can I bring my own device to DAYWALKER MOBILE?

Absolutely! You can get DAYWALKER MOBILE service on your current phone as long as it is compatible. Compatible phones include: GSM Unlocked phones, AT&T-compatible phones, T-Mobile-compatible phones, Verizon-compatible phones, and some CDMA Technology-compatible phones.

How do I port-In?

Let us check your device for compatibility (Online tool coming soon). Please have ready Your Account number, Phone Number, and PIN (If applicable), and Your Billing Name & Address. And call 1-833-DAY-WLKR / 1-833-329-9557 ( Mon - FRI, 8AM - 5PM ), chat or email (support@daywalkermobile.com) your information. 

How do I activate service?

Once you place an order, your SIM card or eSIM will be shipped to the provided address. After receiving your SIM card or eSIM, go to the "Activate Your Plan" page on our website and follow the instructions to activate your SIM card. The package of the SIM card and email from DaywalkerMobile.com will also contain detailed instructions on how to start your service. If you need assistance, feel free to contact us at any time via live chat or by calling 1-833-DAY-WLKR / 1-833-329-9557.

What is an IMEI(or ESN / MEID)?

IMEI, ESN, and MEIDs are all codes used by manufacturers and cellular carriers to uniquely identify each device. Each device will generally have one MEID, ESN, or IMEI.Your device identifier can be found via Android's settings: Settings > About Phone > Status > IMEI information (or similar)iPhone: Settings > General > AboutMore information can be found through the Wikipedia links below:ESN (Electronic Serial Number)MEID (Mobile Equipment Identifier)IMEI (International Mobile Equipment Identity)Your device identifier (i.e., MEID, ESN, IMEI) can be used to check with a device's carrier (e.g., Verizon, T-Mobile, Sprint, AT&T) to check if the device is "clean" (not reported lost or stolen) and not tied to an account in bad standing. 

What is an IMEI / ESN / MEID)?

IMEI, ESN, and MEIDs are all codes used by manufacturers and cellular carriers to uniquely identify each device. Each device will generally have one MEID, ESN, or IMEI.Your device identifier can be found via Android's settings: Settings > About Phone > Status > IMEI information (or similar)iPhone: Settings > General > AboutMore information can be found through the Wikipedia links below:ESN (Electronic Serial Number)MEID (Mobile Equipment Identifier)IMEI (International Mobile Equipment Identity)Your device identifier (i.e., MEID, ESN, IMEI) can be used to check with a device's carrier (e.g., Verizon, T-Mobile, Sprint, AT&T) to check if the device is "clean" (not reported lost or stolen) and not tied to an account in bad standing. 

How do I locate IMEI (or MEID)Number of my device?

Depending on the brand and model of your device, you can locate it in several ways: 1. Check the back of your device or its battery for the printed IMEI numbers, including the Model and Serial numbers. 2. Dial #06# in the keypad of your Phone App, then the screen displayed will show you the IMEI number of your current device as well as the Serial Number (S/N). 3. Open the [Settings] panel of your phone, then tap [About] or [About phone]: Details about your phone number, IMEI, model number, and serial number will be displayed on-screen.

How do I locate IMEI (or MEID) Number of my device?

Depending on the brand and model of your device, you can locate it in several ways: 1. Check the back of your device or its battery for the printed IMEI numbers, including the Model and Serial numbers. 2. Dial #06# in the keypad of your Phone App, then the screen displayed will show you the IMEI number of your current device as well as the Serial Number (S/N). 3. Open the [Settings] panel of your phone, then tap [About] or [About phone]: Details about your phone number, IMEI, model number, and serial number will be displayed on-screen.

Do your plans include SIM Cards?

Yes, when you add a plan to your cart, an additional $6.99 will be charged for shipping and handling if your device requires a physical SIM. This fee covers the cost of the SIM card and its delivery to your location. For devices compatible with eSIM, the eSIM will be emailed to you.

Do your plans include SIM Cards?

Yes, when you add a plan to your cart, an additional $6.99 will be charged for shipping and handling if your device requires a physical SIM. This fee covers the cost of the SIM card and its delivery to your location. For devices compatible with eSIM, the eSIM will be emailed to you.

Do your plans include SIM Cards?

Yes, when you add a plan to your cart, an additional $6.99 will be charged for shipping and handling if your device requires a physical SIM. This fee covers the cost of the SIM card and its delivery to your location. For devices compatible with eSIM, the eSIM will be emailed to you.

Do your plans include SIM Cards?

Yes, when you add a plan to your cart, an additional $6.99 will be charged for shipping and handling if your device requires a physical SIM. This fee covers the cost of the SIM card and its delivery to your location. For devices compatible with eSIM, the eSIM will be emailed to you.

What Kind of SIM card do I need?

"Network 1" and "NETWORK 2" use a physical SIM card (Full Size, Micro, and Nano in one shell). We also support eSIM for the latest smart devices that use eSIM. Please provide the brand, model number, and IMEI number of your device, and we will be happy to help you determine the appropriate SIM card for your device.

What Kind of SIM card do I need?

"Network 1" and "NETWORK 2" use a physical SIM card (Full Size, Micro, and Nano in one shell). We also support eSIM for the latest smart devices that use eSIM. Please provide the brand, model number, and IMEI number of your device, and we will be happy to help you determine the appropriate SIM card for your device.

What Kind of SIM card do I need?

"Network 1" and "NETWORK 2" use a physical SIM card (Full Size, Micro, and Nano in one shell). We also support eSIM for the latest smart devices that use eSIM. Please provide the brand, model number, and IMEI number of your device, and we will be happy to help you determine the appropriate SIM card for your device.

What Kind of SIM card do I need?

"Network 1" and "NETWORK 2" use a physical SIM card (Full Size, Micro, and Nano in one shell). We also support eSIM for the latest smart devices that use eSIM. Please provide the brand, model number, and IMEI number of your device, and we will be happy to help you determine the appropriate SIM card for your device.

What is an eSIM?

An eSIM, or embedded SIM, is a digital version of the traditional physical SIM card used in mobile devices to connect to cellular networks.

What is an eSIM?

An eSIM, or embedded SIM, is a digital version of the traditional physical SIM card used in mobile devices to connect to cellular networks.

What is an eSIM?

An eSIM, or embedded SIM, is a digital version of the traditional physical SIM card used in mobile devices to connect to cellular networks.

What is an eSIM?

An eSIM, or embedded SIM, is a digital version of the traditional physical SIM card used in mobile devices to connect to cellular networks.

What does "throttling" mean?

2G speeds, the functionality of some data applications such as streaming video or audio may be affected. Your data speeds will be restored at the beginning of your next plan cycle. If you can't wait, you can restore your data by, (1) restarting your plan or (2) purchasing a Data Top-Up from MYACCOUNT. Your throttle speed is 64kbps - 128kpbs. 

How do I Port-Out of DAYWALKER MOBILE ?

You can't! Okay, just kidding. You can but please give us a chance to make sure you're completely satisfied before you leave!  Call:1-833-DAY-WLKR / 1-833-329-9557   Chat: DWM or MYACCOUNT  MON-FRI 8 am - 6 pm CST or available 24 hours via: support@daywalkermobile.com To Port out have your carrier submit a normal port request with the following: DAYWALKER MOBILE Account number (we call it a Customer Number), Your Phone Number, Your PIN (Default is last 4 of your phone number), Your Billing Name & Address

How do I Port-Out of DAYWALKER MOBILE ?

You can't! Okay, just kidding. You can but please give us a chance to make sure you're completely satisfied before you leave!  Call:1-833-DAY-WLKR / 1-833-329-9557   Chat: DWM or MYACCOUNT  MON-FRI 8 am - 6 pm CST or available 24 hours via: support@daywalkermobile.com To Port out have your carrier submit a normal port request with the following: DAYWALKER MOBILE Account number (we call it a Customer Number), Your Phone Number, Your PIN (Default is last 4 of your phone number), Your Billing Name & Address

How do I Port-Out of DAYWALKER MOBILE ?

You can't! Okay, just kidding. You can but please give us a chance to make sure you're completely satisfied before you leave!  Call:1-833-DAY-WLKR / 1-833-329-9557   Chat: DWM or MYACCOUNT  MON-FRI 8 am - 6 pm CST or available 24 hours via: support@daywalkermobile.com To Port out have your carrier submit a normal port request with the following: DAYWALKER MOBILE Account number (we call it a Customer Number), Your Phone Number, Your PIN (Default is last 4 of your phone number), Your Billing Name & Address

How do I Port-Out of DAYWALKER MOBILE ?

You can't! Okay, just kidding. You can but please give us a chance to make sure you're completely satisfied before you leave!  Call:1-833-DAY-WLKR / 1-833-329-9557   Chat: DWM or MYACCOUNT  MON-FRI 8 am - 6 pm CST or available 24 hours via: support@daywalkermobile.com To Port out have your carrier submit a normal port request with the following: DAYWALKER MOBILE Account number (we call it a Customer Number), Your Phone Number, Your PIN (Default is last 4 of your phone number), Your Billing Name & Address

I need help, how do I contact you?

Call: 1-833-329-9557 (833-DAY-WLKR) on Fri 8 am - 6 pm CST or available 24 hours via email: support@daywalkermobile.com

I need help, how do I contact you?

Call: 1-833-329-9557 (833-DAY-WLKR) on Fri 8 am - 6 pm CST or available 24 hours via email: support@daywalkermobile.com

I need help, how do I contact you?

Call: 1-833-329-9557 (833-DAY-WLKR) on Fri 8 am - 6 pm CST or available 24 hours via email: support@daywalkermobile.com

I need help, how do I contact you?

Call: 1-833-329-9557 (833-DAY-WLKR) on Fri 8 am - 6 pm CST or available 24 hours via email: support@daywalkermobile.com

Got more questions?
Ask our concierge

Got more questions?
Ask our concierge

Got more questions?
Ask our concierge

Got more questions?
Ask our concierge

Ask DWM Concierge